Smart enquiry management built by conveyancers, for conveyancers.
Enquiries by InfoTrack does the heavy lifting for you by identifying focused, matter-specific questions automatically so you can raise enquiries faster, with fewer delays, less stress and greater confidence.
Raising and responding to enquiries is one of the biggest frustrations in conveyancing. With transactions now averaging 19 weeks to complete, vague, excessive, or non-compliant questions can stall progress and frustrate clients.
Forget generic checklists. Forget endless document review. Enquiries by InfoTrack helps you keep matters moving by intelligently reading your matter data — including TA forms, title documents, search results, and LPE1s — to suggest the right questions at the right time.
Enquiries analyses your matter data to suggest high-quality, compliant questions tailored to the transaction.
Enquiries are aligned with best practice guidance to help reduce risk and support audit readiness.
No more toggling between PDFs or spreadsheets. Enquiries reads your title, search, and protocol documents for you and surfaces what matters.
Templates and built-in guidance help junior staff raise quality enquiries, while giving senior colleagues full visibility and control to review, tailor or remove suggestions before sending.
Simplifies communication between legal teams – enabling quicker, clearer resolution of enquiries.
66% of conveyancers say enquiry volumes are increasing, but 57% say their relevance is declining. Enquiries helps you take back control.
Filters out vague or irrelevant enquiries so you can keep progressing files without unnecessary back-and-forth.
With firm-approved templates, quality controls, and full audit trails, you can follow best practice across every matter.
Whether you are onboarding new staff or working to a tight deadline, Enquiries supports your team with structure and clarity.
By producing a consistent, sophisticated enquiries document, Enquiries encourages clear and professional communication throughout the transaction.
“InfoTrack’s Enquiries offering has been a breath of fresh air. Being able to generate focused, relevant questions without trawling through every document is already saving our team hours each week. Because it’s shaped by conveyancers, it actually reflects how we work day to day. The result is fewer delays, better conversations with the other side, and confidence across the team that we’re raising the right enquiries, right from the beginning.”
